Delete your Brix36 account
Effective date: 30 September 2026
Delete inside the app
- Sign in to Brix36.
- Open Account → Delete account.
- Read what will be removed, tap Delete account, then tap Delete permanently on the confirmation panel.
Older versions of the app also ask you to type delete my account before the final tap.
Deletion signs you out and removes the account's artists, releases, music videos, film projects, recordings, generated speech, project files and ordinary workspace data. Connected login methods and sessions are revoked. External file deletion and provider-token revocation are recorded before the account disappears so a temporary provider outage cannot silently cancel the request.
If you cannot use the app
Email simeon@brix36.com from the email address connected to the account with the subject Delete my Brix36 account. Include the account email and display name. Do not send your password or one-time security codes.
We will verify ownership before deleting an account requested by email. We may ask for limited additional information if the request does not come from the registered address.
What may be retained
Most account and workspace data is removed or irreversibly de-identified. Brix36 may retain narrowly required information where necessary to comply with law, investigate abuse, protect another person's rights, complete external deletion, or establish or defend a legal claim. This can include minimised moderation reports, consent evidence and transaction/audit records. Those records are restricted and retained only for the applicable purpose and period.
Encrypted backup copies may remain until the relevant provider's normal backup cycle expires. A queued external deletion remains tracked and retried until it is completed or otherwise lawfully resolved.
For fal.ai generation, Brix36 supplies short-lived links to files held in Brix36 storage rather than uploading the source file into fal.ai's CDN. fal.ai documents deletion for request payloads and generated outputs, but its public documentation does not currently state whether it keeps a separate processing copy of a file fetched from an external link or how long such a copy would remain. Brix36 does not claim that an undocumented copy has been deleted. Contact simeon@brix36.com before production if you need clarification about provider copies.
BytePlus publishes deletion controls for its private asset library, but also states that ModelArk inputs and outputs which trigger its content-safety filter may be retained for up to 180 days in Malaysia. Brix36 will not describe those safety or compliance copies as immediately deleted.
For Brix36-owned cloned or designed speaking voices, deletion records provider cleanup; a queue entry is not confirmed erasure. Shared library copies may remain while another artist uses them. Voices in your own connected ElevenLabs account remain under your control. Recordings, voice objects, generated speech and provider processing copies have separate lifecycles; no universal supplier-erasure deadline has been verified.
Deleting your account ends every connection from an AI assistant such as Claude or ChatGPT, but it does not erase conversations or content already held by that assistant; ask that service to delete them. Optional ad-measurement withdrawal stops new permitted measurement and requests attribution unlinking; it does not erase prior AppsFlyer, RevenueCat or advertising-partner records. Email us to request deletion of those copies. Necessary purchase and credit audit records may be retained.
Temporary social-scan access is cleaned up separately from retained imported references or supplier profiles. BytePlus face-verification erasure has additional unresolved limits; do not treat the ModelArk route as a guaranteed erasure alternative.
For the provider limits and retained records, read the [Brix36 Privacy Notice](https://legal.brix36.com/privacy) or contact simeon@brix36.com.
Brix36 is operated by SOCIALISER APP LTD, company number 17243028.